| Problem ISPs (Internet Service Providers) |
Good Internet Service Providers try to protect their customers from spam and computer viruses. The filters they use, such as databases listing addresses from which communications should be blocked, can sometimes contain addresses that should not be there, such as Buywell's, resulting in email acknowledgements of receipt of orders sent direct from our web site never getting to customers. When we later try to communicate personally, our messages also get blocked, so customers can be in a position where they think Buywell is not communicating with them and we have no means of letting them know what is happening and why.
Usually, such blockages are remedied quite quickly, especially if Buywell's own ISP gets in touch with the ISP blocking Buywell's communications to bring the problem to their attention. But regrettably there are occasions when this does not result in the problem being fixed quickly, leaving both Buywell and its ISP unable to correct matters. In such protracted cases we will list the names of the ISPs blocking Buywell's messages on this page.
Here are the ISPs currently blocking our communications despite attempts by our ISP to remedy the situation:
tiscali.co.uk
If you have been expecting but not receiving messages from Buywell and your ISP is listed above, you may be able to help remedy the problem by contacting your ISP and drawing their attention to this page.
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