Ordering CDs and DVDs
How to go about compiling an order
Step 1 - Use the various Browse by menu options to list
titles in our catalogue. You can click any of the images in the lists that
appear during your browsings to see more details of the recording. In some
cases you will see a
button underneath the CD's title which you can click to view a reproduction
of the title's complete booklet, provided that you have the Adobe Acrobat
Reader programme installed.
Step 2 - Click the button associated
with any title you would like to purchase. When you do this, the Shopping Cart
page will appear, listing the titles you have ordered so far. Click the [Back]
link at the top left of the page to return to where you were in your browsings.
Step 3 - When you have finished selecting titles to order, click the
CHECKOUT button on the horizontal menu above, near the top of the page.
A panel will appear looking like this:
Please read this before proceeding to the Order Form
Please note: If you select a different country when entering your address on the Order Form,
the screen will refresh in order to display recalculated shipping costs.
GST (Goods & Services Tax) applies only to Australian customers
As soon as a country other than Australia is selected while entering
your address, the Order Form will refresh and the GST amount will appear as nothing.
Select one of the options below to continue
Just click "PROCEED TO SECURE ORDER FORM".
Depending on the options you selected when setting up your
Internet browser programme, you may now see a dialogue box telling you that
you are about to be transferred to our secure server, following which our
Checkout / Order form will appear and the beginning of the address in your
browser's address line should change from "http://" to "https://", the "s" confirming
your arrival on our secure server.
At this point the colour scheme and menu options are likely to change, because
any titles you have selected from the ABC Classics catalogue will be combined
with any titles you may have selected from Buywell's catalogue and displayed in
Buywell's checkout page.
Step 4 - Enter your name, address, contact and credit card details
in the Order Form and click the Place Order button. If you omit important
information the form may refresh, indicating what was wrong or omitted so that
you can make the necessary corrections, otherwise a receipt, which you can print,
should appear, repeating the information you have entered. Be sure to print this
receipt, or at least to check its contents and make a note of the Order Number
shown on it.
Step 5 - Expect to receive an email message from Buywell acknowledging receipt
and acceptance of your order. If one doesn't arrive within 24 hours, send an
email message to firstname.lastname@example.org quoting the order number which appeared
after you placed your order and asking why you haven't received a formal
acknowledgement by email. If you entered your email address incorrectly, then
the acknowledgement Buywell sends will probably have been returned undeliverable, and
your correct email address will not be known. Buywell will therefore depend on receiving
this follow-up email message from you to find out your correct address.
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